Exception Triage Desk
Deepak Thayil · Portfolio demo · Simulated AI

Exception Triage Desk

Accounts-payable invoice exceptions at a fictional distributor. The AI reads each exception, names the issue and drafts a fix with a confidence score. You decide what it may do alone. The numbers come from a labelled test set of 300 past cases where the right answer is known.

Approval boundary

A reviewer re-checks this share of the AI's solo decisions and reverses any mistake.
Always a person: unknown vendors and any change to bank details, whatever the confidence. These are fraud routes.

AI handles alone
Reviewer hours
Errors reaching payment
per month, after audit
Value at risk
per month, before recovery
AI aloneAI alone, auditedPerson approves AI draft

Scaled to 2,400 exceptions a month. Fully manual handling takes about 9 minutes each (360 hours). Approving an AI draft takes about 4 minutes; an audit check about 2.

Reviewer queue · first 15 cases from the test set

CaseIssueAmountConfidenceRoute